How to Cancel HBO Max Subscription?

If you’re wondering how to cancel HBO Max subscription, you don’t need to worry because here is the solution. Now, you can cancel a subscription using a website, app, or service provider. In this article, you will get the details about cancelling the subscription plan. So read the article below and get your subscription cancelled.


Different ways to cancel HBO Max Subscription.

Cancelling on the HBO Max Website

You can cancel HBO Max subscription using the streamer’s website, which is probably the most viable method. It also allows you to cancel or aid in balancing your Subscription regardless of how you signed up. For this method, we assume you are watching HBO Max from your web browser. Here are some simple steps to cancel an HBO Max subscription using the web.

Access Subscription Management

You must start your web browser, visit HBOMax.com, and log into your user account using your credentials. It will take you to the Who Is Watching profile selection screen. Choose yours or any other adult-designated profile. The children’s profiles have parental control implementation that prevents access to subscription management.

Choosing a profile will unlock the said profile’s HBO Max homepage. Tap on your Profile Image in the top-right corner of the page, and choose Settings to unlock the Settings page. When the Settings page has loaded, scroll to the Subscription section and tap on Manage Subscription. This will unlock the My Account page containing your billing information.

Cancel Your Subscription

Tap on Cancel Subscription, located on the right side of the My Account page. Then, a confirmation page will appear, asking you to confirm whether you want to cancel. Hit on Proceed to Cancellation to unlock the cancellation survey. This survey is entirely optional, so you can skip it if necessary.

If you change your mind about the cancellation, go back, unlock the browser window, or tap No, Never Mind to quit. If you are adamant about cancelling your Subscription, hit Yes, Cancel Subscription to cancel your HBO Max.

Use Your Remaining Subscription

Make sure you note your Next Billing Date during the cancellation process. You must cancel your HBO Max subscription at least 24 hours before the next billing date. Once you have cancelled your Subscription, you can continue to use the service for the remainder of your paid cycle, which coincides with your next billing date.

Cancelling by using the HBO Max App.

The following instructions show you how to cancel HBO Max subscription using the HBO Max smartphone app. The steps for cancellation are the same on smartphones and tablet devices, but the app layout might differ. So follow the steps below to cancel the subscription.

Enter Subscription Management

Firstly, start the HBO Max app on your smartphone and hit on your profile badge at the top-right corner of the screen. This will take you to your profile screen, from which you can access app settings. If you want to do so, touch the Settings icon (the little cog icon) at the screen’s top-right corner.

When the Settings screen has popped up, hit on the Subscription option to unlock the Subscription screen. Next, from there, hit on Manage Subscription. This action will open the My Account page using your device’s web browser.

Cancel HBO Max Subscription

This step is quite similar to the previous method. When the My Account page has loaded on your smartphone’s web browser, scroll down and hit Cancel Subscription. It depends on the device and the platform you are using; you may or may not receive the confirmation message.

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In this case, you must hit Proceed to Cancellation to unlock the cancellation survey. If you are still waiting to receive a confirmation inquiry, the website will take you to the cancellation survey.

As given in the previous step, filling out the survey is optional. If you want to proceed and cancel your Subscription, hit Yes, Cancel Subscription at the bottom of the screen. Then your HBO Max is now cancelled.

Use Your Remaining Subscription

Just like the previous method, remember the next billing date and unsubscribe accordingly. Then, you can continue using the service until your current billing cycle expires. It’s also important to note that uninstalling HBO Max from your smart device won’t cancel your Subscription.

Cancel Through a Service Provider

HBO Max is available on other streaming devices and live TV services, like Hulu, Roku, and YouTube TV. If you have subscribed to HBO Max through any third-party service provider, you must cancel your Subscription through them.

To do so, you must log in to an account tied to a particular provider service to manage your Subscription. Otherwise, you can contact the provider’s customer support. Below are some simple steps which will help you to cancel HBO Max through different services:

Cancel Your Subscription on Roku

Here are two ways to cancel HBO Max through Roku: you can cancel through your Roku device or the provider’s web page.

  • Firstly, tap on the Home button on your Roku remote.
Home button
  • Then, use the remote D-pad to highlight HBO Max.
  • Tap the Star button to access the Options menu for the selected channel.
star button
  • Next, go to Manage Subscription, then choose Cancel Subscription.
Manage Subscription
  • A confirmation message will pop up. To confirm, choose Cancel Subscription.
Star button to access the Options
  • Pick the Done button given.

If you want to cancel your HBO Max subscription on the Roku website, follow the simple steps here.

  • First, unlock your computer’s web browser and go to the Roku website.
go to the Roku website
  • Hit on the Sign-in and input your credentials to access your Roku account.
Sign-in and input your credentials
  • Next, go to the Manage Account section and tap Manage your subscriptions.
Manage Account section
  • Then, find your HBO Max subscription on your subscription list.
HBO Max subscription
  • Hit on the Unsubscribe to cancel the subscription.

Cancel Your Subscription on Amazon

If you have subscribed to HBO Max through Amazon, you must log into your Amazon App Store to unsubscribe. The following are some simple steps that will help you cancel the subscription.

  • First, start the web browser on your computer and Sign in to your Amazon account to access Amazon App Store subscriptions.
  • Choose Your Apps, then Digital content and devices.
  • Then, from there, navigate to Manage to access Your Subscriptions.
  • Now, find and deactivate auto-renewal for HBO Max to unsubscribe.

If you want to cancel your HBO Max through Amazon Prime, follow the steps below.

  • Firstly, you must start the web browser on your computer and Sign in to your Amazon account.
  • When logged in, tap on your profile name in the top-right corner of the page.
  • Select Your Account from the dropdown menu to access Your Account page.
  • Next, go to Prime Video Channels under the Memberships and Subscriptions section.
  • Then, under Your Channels, hit the Cancel Channel(s) next to the HBO Max.
  • Next, this will unlock the action confirmation page, asking whether you want to unsubscribe to HBO Max.

Since you are already prepaid to HBO Max through Amazon, the service will allow you to Turn off auto-renewal. Tap on that option, and your Subscription won’t be renewed at the end of the current billing cycle.

Cancel Your Subscription Through Hulu

It is a diverse streaming platform that offers plenty of other third-party subscriptions as add-ons. If you want to exclude your HBO Max subscription from Hulu and minimize your Hulu subscription, you can follow the steps here.

  • First, start your computer’s web browser and Sign in to your Hulu account.
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Sign in to your Hulu account
  • Then, on the Hulu home screen, hit on the name associated with your Hulu account in the top-right corner.
Hulu home screen
  • Hit the Account in the dropdown menu to load the Manage Your Account page.
Account in the dropdown menu
  • Press on the Manage Add-Ons in the Your Subscription section.
Manage Add-Ons
  • Then, an Add-ons screen will appear, displaying your HBO Max subscription, among others.
HBO Max subscription
  • Hit on the black Check Circle next to HBO Max, and it will change to the plus sign.
  • Tap on Review Changes at the bottom of the page to display the Subscription Changes page.
 Review Changes at the bottom
  • Next, your HBO Max add-on should be flagged for removal; hit on the Submit.
  • Then, all set screens will appear, indicating that all changes were successfully saved.

Cancel HBO Max: Additional Tips

You have to take note of your billing cycle since HBO Max automatically renews your subscription each month. Then, the first charge usually occurs during the sign-up or when the free trial (if any) concludes. You must cancel your Subscription at least 24 hours before renewal to avoid charges for the subsequent month.

Now, if you unsubscribe in the middle of your billing cycle, the streaming will remain available for the remainder of said billing period.

Deleting your HBO Max app directly from your smart devices does not deactivate your Subscription. If you want to cancel the HBO Max subscription, follow the steps described in our guide.


How do you Re-subscribe to HBO Max?

If you change your mind and want to re-subscribe to HBO Max, follow the steps below.

  • Firstly, access HBOMax.com/subscribe on a computer or mobile device.
  • Select between the monthly, quarterly, or yearly billing cycle and the mobile and basic membership options.
  • Once you fill out the necessary fields, tap the Create Account button.
  • Then, give a means of payment.
  • Hit on the Subscribe option after selecting the Subscriptions page.
  • Select a persona, then unlock your broadcast right now.

Frequently Asked Questions (FAQ’s)

Can you cancel at any time with HBO Max?

Ans: Follow the steps if you have subscribed directly through the app or website. You must note that HBO recommends cancelling two days before your next billing cycle.
If you want to cancel HBO Max online, unlock HBOMax.com (unlock in a new window) and sign into your account.

What happened to my HBO Max subscription?

Ans: Currently, the HBO Max subscribers will not see a change in their subscription prices when that change takes place, and they will get to keep their existing HBO Max plan features for at least six months after HBO Max is launched.
The plan you see is that the With Ads tier will still be $10/month, and the Ad-Free tier will be $16/month.

Why can’t I find my Subscription?

Ans: If you can’t find your Subscription, check that you are signed in to the correct account. You have to make sure to sign in to the Google Account that has your Subscription. You can also learn how to add an account or switch accounts.
Your email for the subscription app may differ from your Google Account.

What percentage of people forgot to cancel their subscriptions?

Ans: A survey found that 42% of consumers still need to remember they are still paying for a subscription they no longer use. Sometimes, this happens after you get enticed by a free trial for an online streaming service or a monthly subscription service for clothes or personal items and if you forget to cancel the Subscription after the trial ends.

Does HBO Max give you a free trial?

Ans: Most HBO Max providers do not offer a free trial to new subscribers. Now, if a subscription or promotional offer includes a free trial, you will see a mention of the free trial when you sign up. But the company offers occasional discounts to new and existing customers.

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